Frequently Asked Question

Home FAQ'S

Step 1: Visit our website and click on the 'Sign Up' button.
Step 2: Fill out the registration form with your personal details including name, email, and password.
Step 3: Verify your email address by clicking the confirmation link sent to your inbox.
Step 4: Log in to your account to complete the setup and start investing.

Step 1: Go to our website and click on 'Login.'
Step 2: Enter your registered email and password.
Step 3: Click 'Login' to access your dashboard.

Step 1: Log in to your account and navigate to the 'Wallet' section on your dashboard.
Step 2: Select your preferred payment method (e.g., bank transfer, credit card, cryptocurrency).
Step 3: Enter the amount you wish to deposit and follow the on-screen instructions to complete the transaction.
Step 4: Once confirmed, the funds will be reflected in your wallet balance.

Step 1: Log in to your account and go to the 'Investment' section.
Step 2: Choose the type of investment you’re interested in (e.g., Gold Business, Bitcoin Mining, Agricultural Trading, Real Estate, Forex Trading, or Special Minerals).
Step 3: Select your preferred investment plan and enter the amount you'd like to invest.
Step 4: Confirm the details and click 'Invest' to finalize the process.

Step 1: Log in to your account and go to your 'Dashboard.'
Step 2: Under the 'My Investments' section, you can view the status of each investment, including performance, returns, and growth trends.
Step 3: Track your profits and see real-time updates on your investments.
Step 4: You can also download detailed reports and set up notifications for updates on your investments.

Step 1: Go to the 'Wallet' section on your dashboard.
Step 2: Select the 'Withdraw' option and enter the amount you wish to withdraw.
Step 3: Choose your preferred withdrawal method (bank transfer, cryptocurrency, etc.).
Step 4: Submit the request, and the funds will be transferred to your account as per the platform's processing time.

Absolutely! Our support team is available 24/7 to assist with any questions or issues you may have. You can reach us via the 'Contact Support' option in your dashboard.

Moneyfarm offers simplified advice. When you decide to open an account, we will ask you to complete a suitability assessment to assess and recommend a specific portfolio level at which you should be trading. We will not advise on which product you should subscribe to, but we can guide you and help you understand their respective values and advantages. You can always book an appointment with our investment consultants who can give you more insight into your portfolio composition, build your trading knowledge, financial positive situation and the outcome of your suitability assessment, and answer any other questions you might have.

Yes, you can request to add funds or withdraw from your account at any time of day or night, from your app or desktop. We think it’s important that your investments are flexible to ensure this is a simple, hassle-free process for you. Don’t forget that your portfolio is tied to your financial goals, so it’s always best to contact us if you would like to move a large amount of money. Transferring your Pension to DAGM is also simple, just follow the steps inside your account and we’ll do the rest. We’ll never charge you a fee for transferring to or away from DAGM, just make sure you do it properly so you keep enjoying our services. Get in touch with our investment consultants if you have any questions.

Nothing, but remember it takes a lot of time, knowledge, and skill to invest successfully, not to mention the extra capital of trading yourself. It can be especially daunting when you’re managing your family’s money. It’s important you understand your investor profile and make sure your portfolio reflects your tolerance to risk through its asset allocation. Once you’ve built your portfolio, you’ll need to make sure it continues to be suitable for you and your goals. Many investors prefer for the Company to do it for them so they can focus on the important things in life, knowing the Company has their best interests at heart.

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